For Support Coordinators

A provider
you can trust your
participants with

Fast onboarding, reliable staffing, honest scope, and real communication. We know your job gets easier when the provider actually does theirs — and we take that seriously.

Make a Referral Call 0411 727 133
Support coordinator and provider collaborating on a participant plan
Why Work With Us

What support coordinators
tell us matters

We've asked the coordinators we work with what makes the difference between a good provider and a frustrating one. Here's what they said — and how we've built around it.

Fast onboarding

Most participants are up and supported within 5–10 days of referral. We don't disappear into admin black holes between referral and first shift.

Real communication

Phone answered, emails returned, updates given without being asked. If something changes, you'll hear it from us first — not from your participant.

Consistent staffing

The same workers, week to week. We invest in retention properly so your participants aren't re-introducing themselves every shift.

Honest scope

If we can deliver the support properly, we'll say yes. If we can't, we'll say so upfront — and help you find someone who can. No overreach.

The Referral Process

From first contact
to first shift

Here's roughly how it goes — typical timeline shown for each step. Urgent referrals are accommodated where possible; just flag it on the form or call us directly.

01

Referral Received

Submit the form below or call us. We'll acknowledge receipt within 2 business hours.

Same day
02

Intake Call

A 20–30 minute conversation to understand the participant, their goals, and their plan structure.

Days 1–3
03

Service Agreement

Service agreement drafted and workers matched. We coordinate introductions that actually go well.

Days 3–7
04

Support Begins

First shifts start. You get a check-in call after week one and a written update at the one-month mark.

Day 7 onwards
Current Capacity

Where we have
availability

We're a boutique provider, which means we grow deliberately. Capacity changes regularly — the list here reflects where we currently have room for new participants or could scale up with a little notice.

If your participant is outside these areas or you'd like to discuss a specific situation, call 0411 727 133 — we'll always give you an honest answer about timing.

  • Ringwood & Maroondah Open
  • Knox Open
  • Whitehorse & Manningham Open
  • Yarra Ranges & Boroondara Limited
  • Monash & Greater Dandenong Open
  • Casey, Frankston, Kingston Limited
  • Other Melbourne LGAs By arrangement
Referral Form

Make a referral

Fill in what you know now — it doesn't have to be complete. We'll pick up the rest in the intake call. All information is kept confidential and used only to assess the referral.

Our Promise
2-hour acknowledgement, every time.
Need to discuss first?
Call Jatinder directly on 0411 727 133.

Participant referral

We'll respond within 2 business hours.

About You
Please enter your name.
Please enter a valid email address.
Please enter a valid Australian phone number.
About The Participant
Support Needed
Please select the type of support needed.

🔒 Kept confidential. See our Privacy Policy.

Prefer to Talk?

Call Jatinder directly

If you'd rather discuss a referral on the phone — or just want to understand what we do before making one — pick up the phone. No gatekeeping, no call centres.

Call 0411 727 133 Email hello@anchoraim.com.au